Find Queensland TMR Customer Service Centres near you
FREE QLD TEST ROUTES APP!
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Transport and Main Roads (TMR) Customer Service Centres in Queensland provide essential support for drivers and vehicle owners. They offer a range of services, including driving tests, license applications, and vehicle registrations, helping Queenslanders stay road-ready and compliant.
Our directory helps you find your nearest TMR centre and driving test routes. Browse the list below to find a centre close to you. Additional details about services and resources and an interactive map are available at the end of the directory.
Practising for your driving test doesn’t have to be stressful. Familiarising yourself with the test routes in advance will significantly boost your confidence and improve your chances of passing.
Are These Actual Queensland Routes?
Yes, the routes are meticulously created using a variety of methods to ensure accuracy:
GPS Mapping: Actual GPS data is used to map routes during real tests.
Expert Feedback: Gathered insights direct from driving instructors.
Route Analysis: Detailed examination of recorded Queensland driving test routes.
Route updates
These routes are regularly reviewed and updated direct to the app to account for road layout changes, diversions, or new traffic regulations, ensuring you always have the most accurate routes to practise.
How Should I Start?
Search Our Route Directory: Check our route directory for your chosen TMR Customer Service Centre.
Get the App:Download the app to access a full preview of all your available routes.
Practise the Test Routes: Use the app to guide you round the same roads you’ll encounter during your exam.
Save for Offline Use: Download the routes through the app to practise even when you’re offline or out of mobile range.
Use Our Helpful Tools: Take advantage of our learner resources and guidance to maximise your preparation.
Transport and Main Roads (TMR) Customer Service Centres
Transport and Main Roads (TMR) Customer Service Centres in Queensland serve as key points of contact for drivers, vehicle owners, and learners across the state. Managed by the Department of Transport and Main Roads, these centres are essential for navigating a wide range of driving and registration needs.
Role of TMR in Queensland
Centralised Services: TMR centres were created to offer a streamlined experience, consolidating various transport-related services under one roof, allowing you to address all driving, licensing, and vehicle needs in a single location.
Centres Across QLD To ensure accessibility, TMR centres are distributed throughout Queensland (view our map for full coverage), covering major urban areas as well as regional and rural communities.
Enhanced Digital Services: From online booking systems for tests and renewals to e-learning resources, TMR's digital options allow you to manage many tasks remotely.
Key Services Offered at TMR Customer Service Centres
TMR centres are designed to assist residents at every step of their driving journey, whether they’re obtaining a learner’s permit or managing vehicle ownership.
Main Services for Learner Drivers and Provisional Licensing
Written Road Rules Test: You must pass a road rules test to obtain a learner’s permit. This exam tests knowledge of Queensland’s road laws and safe driving practices.
Hazard Perception Test (HPT): If you're progressing to a P2 license, the HPT is a key requirement that assesses a driver’s ability.
Practical Driving Test: TMR centres conduct driving tests to assess learners’ on-road skills and determine their readiness for independent driving.
Licensing Services
New License Applications: TMR provides support for Queenslanders applying for licenses at every level, from learner permits to provisional and open licenses.
License Renewals: You can renew their licenses at any TMR centre, with options for in-person or online renewal depending on eligibility.
Replacement Licenses: In case of lost, stolen, or damaged licenses, you can arrange replacements.
License Upgrades: TMR also handles license upgrades, such as moving from a provisional to an open license, or changing license classes based on specific requirements.
Vehicle Registration and Inspection
Vehicle Registration: Initial registrations for new or newly acquired vehicles.
Registration Renewals: You can renew vehicle registration either at TMR centres or online, with flexible options for annual, half-yearly, or quarterly renewals.
Vehicle Inspections: For certain vehicles, TMR requires inspection prior to registration and can provide information on inspection locations and compliance requirements.
Additional Identification
Photo Identification Cards: Photo ID cards for non-driving residents without a driver’s license who need government-issued identification.
Accessibility Support: Assistance to residents with special needs, including wheelchair-accessible facilities and assistance services.
Accessibility and Location Benefits
TMR centres are committed to serving the needs of all Queenslanders. With facilities tailored for accessibility, including wheelchair access and ample parking, each centre aims to make your visit as convenient as possible.
For rural and remote residents, TMR has introduced mobile services and partnerships with local agencies, bringing core services closer to those in remote areas.
Extended and Weekend Hours: Certain TMR locations offer extended hours and even weekend openings to better accommodate varying schedules.
Multilingual Assistance: TMR centres provide multilingual support at select locations, ensuring that non-English-speaking residents can access the services they need.
Contact and Support Options for TMR Customers
Central Contact Number: You can reach TMR Customer Service at 13 23 80 for general inquiries about licensing, vehicle registration, and other services.
Online and Self-Service Resources
Online Portal: TMR’s website offers a comprehensive online portal for many services, including registration renewals, license status checks, and road rule study resources for learners.
Live Chat and Email: For added convenience, TMR provides live chat and email support options, allowing residents to receive prompt answers to specific questions without needing to visit a centre.
24/7 Information Access:TMR’s website offers FAQs, service guides, and downloadable forms, providing Queenslanders with around-the-clock access to essential information.