Service NSW centres play a pivotal role in supporting drivers and learners across New South Wales, providing you key access points for a wide array of licensing and registration services, including driving tests.
Our directory lets you find the most convenient centre near you, along with their driving test routes. Choose a centre from the list or the map below. You can also find additional information at the end of the directory.
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Albury Driving Test Routes
Albury Service Centre, 520 Smollett St, Albury NSW 2640
Wollongong Service Centre, Ground Floor Shop 2/3 90 Crown St, Wollongong NSW 2500
Woy Woy Driving Test Routes
Woy Woy Service Centre, Deepwater Plaza Shopping Centre, Shop 55 50-54 Railway Street, Woy Woy NSW 2256
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Yass Driving Test Routes
Yass Service Centre, 1401 Yass Valley Way, Yass NSW 2582
Young Driving Test Routes
Young Service Centre, Corner Lovell and, Lynch St, Young NSW 2594
NSW Service Centre Map
The New South Wales Test Routes
Preparing for your driving test can feel daunting, but knowing the test routes in advance can greatly improve your chances of success. By practising on the same roads and intersections you'll encounter during your test, you'll build confidence, familiarity, and readiness to pass with flying colours.
Are They Actual NSW Routes?
Yes. The routes are carefully compiled using a combination of methods:
Insights from Instructors: Direct feedback from instructors who carry out driving tests.
Video Test Analysis: Detailed analysis of New South Wales driving test footage.
GPS Data: Routes recorded and mapped using verified GPS data collected during mock and practice tests.
Updates: The routes are continuously updated to reflect changes in road layouts and detours, ensuring you have the most current guidance available.
How Should I Begin Practising?
Check Our Directory: Begin by exploring our directory to find routes for your chosen Service NSW location.
Download the app: Once you've found your nearest Service Centre, download the app to preview the routes.
Practise the Routes: Drive the same roads where the actual test takes place using turn-by-turn guidance.
Download the Routes: You can download the test routes via the app for convenient offline use.
Recommended Resources: Make use of the learner resources and information on this page.
Service NSW Centres
Service NSW was established to provide a unified, customer-centric approach to accessing government services across New South Wales. Before its creation, you needed to navigate various departments and agencies to complete essential driving and vehicle-related tasks, which often led to confusion.
The Evolution of Service NSW:
Foundation and Purpose: Launched in 2013, Service NSW aimed to simplify access to essential services, consolidating them under one cohesive network.
Growth and Expansion: Over the years, Service NSW expanded its reach by opening new centres in both metropolitan and regional areas.
Integration of Technology: You can now plan visits efficiently and access digital resources for test preparation and license management.
Range of Services Offered
Whether you’re a learner preparing for your first test or an experienced driver renewing your license, these centres act as a one-stop shop for all driving-related needs.
Core Services for Learner and Provisional Drivers:
Driving Tests: Practical driving tests for learner drivers seeking to progress to a provisional license (P1 and P2 stages).
Driver Knowledge Test (DKT): A computer-based test that assesses your understanding of road rules, a prerequisite for obtaining a learner’s permit.
Hazard Perception Test (HPT): A key requirement for progressing from P1 to P2 licenses, aimed at measuring your ability to identify and respond to hazards on the road.
Licensing
New License Applications: Services for first-time applicants, including verifying documents and completing eligibility checks.
License Renewals and Upgrades: Assistance with renewing current licenses or upgrading from provisional to unrestricted licenses.
Replacement Licenses: Issuing replacements for lost or damaged licenses.
Vehicle Registration
New and Transferred Registrations: Help with registering your newly acquired vehicles or transferring ownership.
Registration Renewals: Quick and efficient processes for renewing vehicle registrations, including updating your registration details.
Vehicle Inspections: Guidance on vehicle inspection requirements for certain registration processes.
Specialised
Photo Cards and Identification: Issuance of photo identification cards for non-driving purposes.
Accessible Services for Special Needs: Support for individuals with disabilities, including dedicated assistance services and adapted testing environments.
Additional Support
Road Safety Information: Educational resources and brochures available to encourage safe driving practices.
Guidance and Checklists: Information on required documents and processes to ensure drivers are prepared for their visits.
Commitment to Accessibility and Convenience
As you can see from the map above, Service NSW centres are strategically located across the state to ensure easy access for both urban and rural communities. Many centres offer multilingual support, parking facilities, and extended operating hours to accommodate a variety of customer needs.
A Focus on Drivers and Learners
If you're preparing for your driving test or looking to improve your driving skills, Service NSW provides resources and guidance on road rules, safe driving practices, and test preparation tips, helping you build the knowledge and confidence needed to navigate the roads safely.
Contact Information and Helpline
Primary Contact Number:
For general inquiries, you can reach Service NSW by calling 13 77 88. This number connects you to a centralised support team equipped to answer questions on a wide range of services, including driver licensing, vehicle registration, and test bookings.
Alternative Contact Options
Email Support: For non-urgent inquiries, Service NSW offers email support through their official website.
In-Centre Support: Service NSW centres provide in-person assistance, which can be especially useful if you have complex requests or require face-to-face interaction.
Live Chat and Online Help
This feature is available during business hours and connects you with a representative who can assist with information on booking tests, document checklists, and more.
After-Hours and Emergency Information
Although Service NSW’s main contact centre operates during standard business hours, their website offers comprehensive information, FAQs, and guides accessible 24/7.
